MASTERCLASSES

Yi-Ren Wang

Assistant Professor in Organizational Behavior

MASTERCLASS 1

Topic: Closing the Intention-Behavior Gap for Climate Actions: Insights from the Psychological Science

Why is it that many people who say they value sustainability do not actually act pro-environmentally? Why do we say one thing but act another? What differentiates the businesses that view pro-environmental responsibility as a trade-off from those that view it as a win-win solution and unlock new business opportunities? What differs between the goals we set in the distant future and the actions we take on a daily basis? Research in Behavioral Science provides us with critical insights in explaining the roles of our perception of time, our judgment about risk, our emotions, and the barriers that affect the choices we make in a climate crisis.

Through the lens of Psychology, in this masterclass, we will also discuss real-world, evidence-based interventions that help business leaders build a sustainable corporate culture that leads to effective behavioral change.

Shardul Phadnis

Associate Professor of Operations and Supply Chain Management

MASTERCLASS 2

Topic: Supply Chain Adaptability

Supply chains have gained tremendous attention from the public and policymakers since the Covid-19 pandemic disrupted them globally. This attention has intensified over time as various events—such as the disruption of food and energy supplies and skyrocketing of prices after the Russian invasion of Ukraine, the resulting inflation, regulatory measures in the West to repatriate critical semiconductor production, the subsequent multi-billion-dollar investments by semiconductor firms, etc.—have prevented any resumption of normality. Joining these surprise developments, the slow and steady shifts—such as global climate change, advances in artificial intelligence, and many more—portend to usher in a world that may look nothing like what we experienced before the Covid-19 pandemic. Supply chains would be upended as they adapt to these structural shifts. What should businesses, governments, charities, etc., do to prepare for these monumental changes? How should they decide upon the right courses of action?

This masterclass elaborates on these towering challenges posed by the world changing dramatically and the strategic decision-making processes to prepare for them.

Wong Poh Kam

Distinguished Visiting Professor at Asia School of Business, Emeritus Professor at the NUS Business School, National University of Singapore

MASTERCLASS 3

Topic: Purpose-Driven Business Model Innovation

Conventional business model design tools such as Business Model Canvas (BMC) and Value Proposition Canvas (VPC) cover only financial viability and value creation for users who are paying customers. Sustainability and other social impacts are not explicitly integrated into the design tools, but as additional factors to be considered after the main business model has already been designed.

In this masterclass, I share a set of enhanced business modelling tools that explicitly incorporate social impact purposes in addition to the profit purpose, and illustrate their analytical power with case studies of how actual businesses achieved their social impact purpose while maintaining financial viability. The tools are not only relevant for social entrepreneurs launching new social-impact driven start-ups, but also for established businesses seeking to transform their existing business models to incorporate social impact purposes. Rather than incrementally adjusting some existing business processes and practices in a business model that is designed to be purely profit-driven to ameliorate their negative social impact, which in the longer run is sub-optimal, our purpose-driven business model design methodology encourages a holistic approach to business model innovation that achieves double bottom-lines, by integrating both social impact and financial viability purposes.

Lawrence Abeln

Associate Dean, Executive Education and Professor of Practice

MASTERCLASS 4

Topic: Leadership & Trust

To combat global climate change and advance the sustainability agenda, we need collaborative leadership and action from the private and public sectors—governments and policies alone cannot solve this crisis.

Today, trust in leaders varies significantly across countries; low trust in many governments and erosion of confidence in leaders of public sectors worldwide is one of the most significant barriers against effective leadership and sustainability solutions.

This scepticism of government and dwindling public trust is pervasive across the globe—from the US to Europe to Asia. In fact, in both democratic and more autocratic governments, few citizens have complete trust in their leaders to protect their economic and social interests.

To find global solutions, we must first reestablish trust in government; achieving this requires bold leadership that is clear, transparent, and sincere in their values and the values of their organization. It is one thing to claim to fight climate change and another to actually execute change.

What is needed are leaders who walk the talk—ones who lead by example, tell the truth about the consequences and impact of climate change, and commit to responsible approaches because they understand the broader impact of their decisions on society and the environment.

This session will showcase past leaders who have successfully paved a brighter, more sustainable way forward, and those who ultimately failed to affect positive change despite being recognized as competent leaders.

Renato Lima de Oliveira

Assistant Professor of Business and Society Research Affiliate at MIT

MASTERCLASS 5

Topic: The Politics of Climate Change and How to Get it Right

A growing number of countries and companies are committing to reach net zero emissions by 2050, a target required to limit global temperature rise to 1.5 °C. For this goal to be reached, the world will need to invest in decarbonizing our energy systems, with investments in technologies and solutions which include different sources of renewable energy and energy carriers (like hydrogen), electric vehicles, and carbon capture and storage. Some clean energy technology solutions are already available and are cost-effective today, while others will need to be developed. However, the key challenge to build a more sustainable world is not technical, but political: to build and sustain coalitions that will support a radical transformation of the economy from fossil fuel-based to low-carbon development.

Drawing from the international experience on the politics of climate change and survey data from Malaysia, this masterclass will address the political challenges to build a more sustainable economy, identify the winners and losers of a net zero world, and address the policy mechanisms that can increase the support for ambitious climate goals such as net zero emissions.

Prof. Mak Yuen Teen

Professor at NUS Business School, National University of Singapore

MASTERCLASS 6

Topic: Governance & Sustainability Structures

Sustainability reporting frameworks and standards state that companies should disclose how they govern and manage sustainability-related risks and opportunities. However, they do not prescribe specific governance and management structures as there is no ‘one size fits all’ structure.
In this talk, Professor Mak will share sustainability governance and management structures and practices that companies are adopting, and key issues that companies should consider in making decisions on the structure and practices to adopt. He will also discuss other key issues such as sustainability assurance, ESG ratings and greenwashing.

Tatiana Bokareva

Principal Lead Data Scientist | Teradata

MASTERCLASS 7

Topic: Making AI and ML work in the enterprise

Recent estimates suggested between $9.5 and $15.4 trillion in value could be unlocked with advanced analytics.1 Artificial intelligence (AI) and machine learning (ML) were highlighted as crucial drivers of that value. But despite increased investments in AI/ML, companies today are still struggling to capture real value from their analytics projects. Our experts will walk through what are the challenges they see in archiving significant gains with adopting AI and ML and how we at Teradata can support them with ClearScape Analytics